FRONTDESK | Incredible Uptown High Rise Studio

Summary: All Frontdesk stays are contactless self-check-in and include Scout, our exclusive digital companion to guide you through everything you'll need before and during your time with us. We're also available 24/7 via text or phone and have a local team should you need anything. Guests are required to follow all regional and building-specific COVID-19 policies. We continue to employ a professional cleaning staff adhering to OSHA and CDC guidelines to make sure your stay is clean and comfortable. The Space: Our studio apartment has everything you need to enjoy your stay in a prime location! The apartment is new and offers a modern kitchen w/ granite countertops, natural hardwood flooring, floor-to-ceiling windows, 9' ceilings and stainless steel appliances. Enjoy coffee from our Keurig. Arguably one of the best views in the city. Absolute luxury! An air mattress is available to rent for the duration of the stay for $100, please reach out to request 24 hours before check-in. Our studio and 1 bedroom stays come standard with 3 towels and washcloths and our 2 bedroom stays come with 4 each. Anything in the apartment is yours to use. Make yourself at home once you arrive. While traditional cable TV is not included in your stay, we do provide Roku TV's with apps like Netflix, Prime, Hulu, and more! Feel free to use these services with your own login and enjoy! Guest Access: You can access the building anytime after 3pm by using the lockbox to obtain the keys. We ask that you respect our home and the quiet hours of the community. Our home is not baby proofed, and may not be ideal for families with very small children, however, children are welcome at your own discretion. The Neighborhood: One parking pass is provided for an unreserved spot in a controlled access parking structure. This is a non-smoking apartment community. We have a very strict no smoking policy anywhere on the premises. Please ensure you are booking with your legal name. Getting Around: Steps from public transit. Uber is very active around here. Less than a 10 minute walk to CLT's Gold Rush trolley & LYNX blue line. Other Things to Note: One parking pass is provided for an unreserved spot in a controlled access parking structure. This is a non-smoking apartment community. We have a very strict no smoking policy anywhere on the premises. Please ensure you are booking with your full legal name. We have a strict 11am checkout. If you'd like to pay to check out later, the latest we can do is 1pm, at $25 per hour. Please let us know one day in advance if this is something you'd like to schedule! At Frontdesk, a core value is to be a good neighbor. We extend this 5-star experience to you, our guests, as well as our property partners. This means we have a zero-tolerance policy for parties or gatherings. To ensure this in the most comfortable and least intrusive way possible, we use a noise sensor to detect the noise level inside of the suite. The number of people inside the suite may not exceed the reserved guest amount at any time. While we do not anticipate the need, following multiple warnings, we will utilize local law enforcement to ensure compliance. If removal is required, it will be done at the guest's expense. Thank you for respecting the community and our commitment to be a good neighbor. Interaction with Guests: Most of our guests prefer to let themselves in with our lockbox entry system, however, we can be available upon request and are always available via phone call or text message should any questions or issues arise.