FRONTDESK | Chic Flat in Downtown Louisville

Summary: All Frontdesk stays are contactless self-check-in and include Scout, our exclusive digital companion to guide you through everything you'll need before and during your time with us. We're also available 24/7 via text or phone and have a local team should you need anything. Guests are required to follow all regional and building-specific COVID-19 policies. We continue to employ a professional cleaning staff adhering to OSHA and CDC guidelines to make sure your stay is clean and comfortable. The Space: Our two-bedroom apartment with two queen beds, two sofas, and an additional air mattress has everything you need to enjoy your stay in Louisville! The kitchen is stocked with cookware to cook simple meals, has stainless steel appliances, and a Keurig coffee maker. A washer and dryer are available inside the apartment for your convenience. The property is located in a prime location, in the heart of downtown, and parking may be difficult to find. We recommend parking in the Yum Center Garage, though it can fill quickly during an event. There are bars, restaurants, nightlife, and live music venues on the ground level and noise can be heard in the suite. Please note: There is a sewer line located down the street and the smell may travel waft into the suite. Anything in the apartment is yours to use. Make yourself at home once you arrive. While traditional cable TV is not included in your stay, we do provide Roku TV's with apps like Netflix, Prime, Hulu, and more! Feel free to use these services with your own login and enjoy! Guest Access: You can access the building anytime after 3pm by using the lockbox to obtain the keys. We ask that you respect our home and the quiet hours of the community. Our home is not baby proofed, and may not be ideal for families with very small children, however, children are welcome at your own discretion. The Neighborhood: This area offers something for everyone. The Downtown location allows easy access to dining, shopping, entertainment, and much more. Located right on W Main St are bars with character, museums, and necessities such as ATMs, coffee shops, and additional parking if needed. This modern suite is within walking distance to large attractions such as the Kentucky Center for the Performing Arts, Fourth Street Live, and many more. Getting Around: If you’re traveling on your own, our suite is located right on W Main St, a popular street in Louisville with many conveniences that connects to other main roads. Louisville's bike share program, LouVelo, is only three blocks to the nearest station. Public transportation & Uber is easily accessible given the popular location. Other Things to Note: Please ensure you are booking with your full legal name. We have a strict 11am checkout. If you'd like to pay to check out later, the latest we can do is 1pm, at $25 per hour. Please let us know one day in advance if this is something you'd like to schedule! At Frontdesk, a core value is to be a good neighbor. We extend this 5-star experience to you, our guests, as well as our property partners. This means we have a zero-tolerance policy for parties or gatherings. To ensure this in the most comfortable and least intrusive way possible, we use a noise sensor to detect the noise level inside of the suite. The number of people inside the suite may not exceed the reserved guest amount at any time. While we do not anticipate the need, following multiple warnings, we will utilize local law enforcement to ensure compliance. If removal is required, it will be done at the guest's expense. Thank you for respecting the community and our commitment to be a good neighbor. We have a strict 11am checkout. If you'd like to pay to check out later, the latest we can do is 1pm, at $25 per hour. Please let us know one day in advance if this is something you'd like to schedule! Interaction with Guests: Most of our guests prefer to let themselves in with our lockbox entry system; however, we can be available upon request and are always available via phone call or text message should any questions or issues arise.